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General terms and conditions

Arc en Ciel Oléron is a village of Entraide Cooperative, a member association to Cap France. To make a stay, it is necessary to be a member. The annual fee is paid at the latest at the time of registration and accompanies the payment of the deposit. It is valid from November 1, 2018 to October 31, 2019. Your invoice shows your membership number and serves as a membership card. The amount of membership has been set for this year at 8.00 € for individuals, 16.00 € for families, and 2.00 € per person for groups (maximum 55 € per group). Membership is not subject to reimbursement under any circumstances.

PRICING

The published rates, subject to printing error or omission, are indicative and were calculated on a basis established on April 1, 2018. They are subject to variations in the event of economic fluctuations, change in the price of raw materials or changes in tariffs that served as a basis for their establishment (transport, accommodation, VAT rate change …). No revision of the scale applied will be carried out after the payment of the balance or at the end stay. For accommodation in a single room a supplement of 14 € / night in comfort and 16 € / night in superior is applied.

BOOKING

To book it is necessary:

Complete the booking form.

To pay a deposit of 30% of the price of the stay + the membership and possibly the cancellation insurance. The reservation becomes final only after written confirmation of the village within 15 days or the cashing of the deposit. The balance must be paid 30 days before the start of the stay without relaunch on the part of the establishment. Any delay in the payment of the stay may result in the cancellation of the reservation. At this price is added the tourist tax collected by the local authorities.

HOLIDAY HELP

Holiday vouchers :

L’Entraide Coopérative Rainbow Oléron is approved by the National Agency for Holiday vouchers: ANCV. The holiday checks come directly from the stay. They must be sent as soon as possible.

 

Good holidays:

Some families benefit from “good holidays” attributed by the Caisses d’Allocations Familiales. You have to remember certain rules: according to the rules of CAF, the good holidays are accepted in payment of the stay after payment of the deposit. The good holidays are valid only on the French territory and for the period of school holidays of your academy. Only originals are taken into account. They must be sent before the balance of the stay. The association organizing the stay releases any responsibility in case of loss. Any reimbursement of the overpayment may only be made after the end of the stay and after reimbursement by the CAF, of the corresponding amount. Attention, some establishments accept only the good hotel holidays of C.A.F.

CANCELLATION, CANCELLATION AND CANCELLATION INSURANCE

The following rules apply: • Cancellation more than 60 days before the beginning of the stay: the deposit will be returned • For any cancellation between 60 days and 30 days before the beginning of the stay: the deposit is retained • For any cancellation less 30 days before the start of the stay, the full price of the stay remains due • No refund is given for a late arrival, early departure or absences during the stay • To mitigate most of these risks, it is proposed to you to subscribe a cancellation cancellation insurance, which is highly recommended and must be taken out at the time of booking. In case of cancellation or interruption due to an event foreseen in the insurance contract, you would avoid having to bear the financial consequences of this cancellation or interruption.

Its cost is, for 2019, 3.60% of the total amount of the stay.

FAMILY ANIMALS

Pets are not allowed in the holiday park.

COMPUTER LAW AND FREEDOMS

In accordance with the Data Protection Act of 6 January 1978, you have the right to access and rectify your personal data by simple request to the mail: info@arcenciel-oleron.com. The personal data collected is used by the Cooperative Mutual for the management of your registration and the sending of information. They remain the property of Entraide Coopérative and are not distributed to any third party.

Registration in the village Arc en Ciel implies full and unreserved acceptance of these terms and conditions. These general conditions are legally applicable.